Privacy Policy
INTRODUCTION
- Visit our website at http://www.thedwira.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
SUMMARY OF KEY POINTS
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
- names
- phone numbers
- email addresses
- mailing addresses
- usernames
- passwords
- contact preferences
- contact or authentication data
- billing addresses
- debit/credit card numbers
- financial data
- information revealing race or ethnic origin
- Log and Usage Data.ย Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Servicesย (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes calledย “crash dumps”), and hardware settings).
- Location Data.ย We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
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Information collected from other sources
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2. HOW DO WE PROCESS YOUR INFORMATION?
- To facilitate account creation and authentication and otherwise manage user accounts.ย We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To respond to user inquiries/offer support to users.ย We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you.ย We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- Toย fulfillย and manage your orders.ย We may process your information toย fulfillย and manage your orders, payments, returns, and exchanges made through the Services.
- To enable user-to-user communications.ย We may process your information if you choose to use any of our offerings that allow for communication with another user.
- To request feedback.ย We may process your information when necessary to request feedback and to contact you about your use of our Services.
- To send you marketing and promotional communications.ย We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, seeย “WHAT ARE YOUR PRIVACY RIGHTS?”ย below.
- To deliver targeted advertising to you.ย We may process your information to develop and displayย personalizedย content and advertising tailored to your interests, location, and more.
- To post testimonials.ย We post testimonials on our Services that may contain personal information.
- To protect our Services.ย We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To administer prize draws and competitions.ย We may process your information to administer prize draws and competitions.
- To evaluate and improve our Services, products, marketing, and your experience.ย We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends.ย We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To comply with our legal obligations.ย We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:ย We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e.,ย legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into orย fulfillย our contractual obligations, to protect your rights, or toย fulfillย our legitimate business interests.
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- For identifying injured, ill, or deceased persons and communicating with next of kin
- If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
- If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province
- If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records
- If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- If the collection is solely for journalistic, artistic, or literary purposes
- If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- Data Analytics Servicesย
- Payment Processors
- Orderย Fulfillmentย Service Providers
- Performance Monitoring Tools
- Social Networks
- Sales & Marketing Tools
- Retargeting Platforms
- User Account Registration & Authentication Services
- Business Transfers.ย We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Affiliates.ย We may share your information with our affiliates, in which case we will require those affiliates toย honorย this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.ย
- Business Partners.ย We may share your information with our business partners to offer you certain products, services, or promotions.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
- Contact us using the contact information provided.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Category | Examples | Collected |
---|---|---|
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | NO |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | ย |
C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
G. Geolocation data | Device location | NO |
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | NO |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
L. Sensitive personal information | Account login information, debit or credit card numbers and financial information including account access details | YES |
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information.ย We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
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We will use and retain the collected personal information as needed to provide the Services or for:ย
- Category B –ย As long as the user has an account with us
- Categoryย Lย –ย As long as the user has an account with us
- Targeting cookies/Marketing cookies
- Social media cookies
- Social media plugins:ย Instagram , Facebook, Youtube , Twitter. We use social media features, such as aย “Like”ย button, and widgets, such as aย “Share”ย button, in our Services. Such features may process your Internet Protocol (IP) address and track which page you are visiting on our website. We may place a cookie to enable the feature to work correctly. If you are logged in on a certain social media platform and you interact with a widget or button belonging to that social media platform, this information may be recorded to your profile of such social media platform. To avoid this, you should log out from that social media platform before accessing or using the Services. Social media features and widgets may be hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy notices of the companies that provide them. By clicking on one of these buttons, you agree to the use of this plugin and consequently the transfer of personal information to the corresponding social media service. We have no control over the essence and extent of these transmitted data or their additional processing.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months.ย We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
- Category B. Personal information as defined in the California Customer Records law
- Right to knowย whether or not we are processing your personal data
- Right to accessย your personal data
- Right to correctย inaccuracies in your personal data
- Right to requestย the deletion of your personal data
- Right to obtain a copyย of the personal data you previously shared with us
- Right to non-discriminationย for exercising your rights
- Right to opt outย of the processing of your personal data if it is used for targeted advertisingย (or sharing as defined under Californiaโs privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, includingย California’s and Delaware’sย privacy law)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregonโs privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including Californiaโs privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Floridaโs privacy law)
- a good-faith estimate of the value of the consumerโs data that forms the basis for offering the financial incentive or price or service difference; and
- a description of the method the business used to calculate the value of the consumerโs data.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?